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Service:Corporate Training Sessions change
Dr. Janet Palmer: Dr. Janet Palmer
Date/time:Wed, Aug 22 at 6:45 PM (CDT) change


 Please take time to read the following:

Service

Coaching sessions are 50 minutes each except otherwise documented and or arranged. Assessments and all preliminary paperwork must be completed and emailed to coach prior to scheduled first session. All Appointments are made and confirmed through this (Book Fresh) system. Appointment times are always Eastern Standard Time (EST). No verbal or emailed appointment requests will be accepted. 

Client is responsible for her own achievements and success, the Coach cannot and does not promise that Client will take any specific action or attain specific goals. 

Regarding sessions, Client agrees to pay a monthly retainer online, so the retainer reflects one month’s service from Coach. The fee is prepaid by invoice emailed to you. 

Reservations

Clients must call their assigned Coach at the designated appointment time, which again is always EST. Coaches will not call Client. Coach will provide client with the phone number for client to use for weekly session and other contact needs. 

Payment

Termination can occur at any time, but the desire to do so must be expressed in written form by Client to Coach. No reason or cause shall be required for either party to terminate this Agreement. Payment is done online at the point of scheduling, all fees must be received prior to session. Missed sessions are deducted from the retained fee and are charged as a session. Any fees not paid in a timely manner are subject to an interest charge of 10% per annum. Return payment fees will be paid for by Client, but will not exceed $60 per return. No further coaching sessions can be scheduled until all arrears have been paid in full. Confidentiality: Coach acknowledges that he/she may obtain confidential personal and/or business information from Client and agrees to keep and maintain such information confidential and will not disclose or use such information without Client’s prior written consent. 


24 hour notice is required to cancel or change appointments. The Coach must be called directly when cancelling an appointment. Emails will not be considered as having cancelled your session.

The twenty – four hour cancellation policy is upheld to the utmost, Client is charged the full fee for the scheduled time that was missed. 

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